Privacy policy

PRIVACY POLICY

Last updated: April 2026

Alino Smart operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a smooth and reliable shopping experience (the “Services”).

Alino Smart is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our Services, you agree to the collection and use of your information as described in this policy.

PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information:

Contact information: Name, email address, billing and shipping address, phone number
Payment information: Payment method details and transaction confirmation (securely processed)
Order information: Products purchased, order history, returns
Device information: IP address, browser type, cookies, and usage data
Communication data: Messages, customer support requests, and feedback

HOW WE COLLECT YOUR INFORMATION

We collect personal data in the following ways:

Directly from you (orders, forms, customer support)
Automatically through cookies and tracking technologies
From third-party services such as payment processors and shipping carriers
From marketing and advertising partners (where applicable)

HOW WE USE YOUR INFORMATION

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and confirmations
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
Send marketing communications (you may opt out at any time)

SHARING YOUR INFORMATION

We may share your information with:

Shopify, for website hosting and e-commerce services
Payment providers, to process secure transactions
Shipping companies, to deliver your orders
Marketing partners, for advertising and promotions (where allowed)
Legal authorities, if required by law
Business partners in case of merger or business restructuring

SHOPIFY PLATFORM

Our store is hosted on Shopify. Shopify may collect and process your data to provide services.

For more information, please see Shopify’s Privacy Policy.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Opt out of marketing emails
Manage cookie preferences

To exercise your rights, please contact us using the details below.

CHILDREN’S PRIVACY

We do not knowingly collect personal data from individuals under the legal age in their country. If such data is discovered, it will be deleted immediately.

DATA SECURITY

We take reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only as long as necessary to fulfill orders, provide services, and comply with legal obligations.

INTERNATIONAL DATA TRANSFERS

As we operate from France and serve customers in the United Kingdom and other regions, your information may be processed internationally. We use appropriate safeguards where required.