Terms of sale

TERMS OF SALE

Last updated: April 2026

These Terms of Sale apply to all purchases made on the website Alino Smart. By placing an order on our website, you agree to be bound by these terms.

1. GENERAL INFORMATION

Alino Smart operates this website and offers products for sale, including vacuum cleaners and related accessories.

By placing an order, you confirm that you are legally capable of entering into a binding contract.

2. ORDER PROCESS

Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicion of fraud or unauthorized activity

3. PRICES AND PAYMENT

All prices are listed in GBP (£) or EUR (€) depending on your location.

We reserve the right to change prices at any time without notice. However, the price charged will always be the one displayed at checkout at the time of purchase.

We accept secure payment methods including:

  • Visa
  • Mastercard
  • American Express
  • Other supported payment providers

All payments are processed securely through third-party payment gateways.

4. PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, and details are accurate.

However, we do not guarantee that product colors or specifications displayed on your device are completely accurate.

5. SHIPPING AND DELIVERY

Orders are processed within 1–3 business days.

Estimated delivery time:

  • United Kingdom: 2–4 business days after dispatch
  • Total delivery time: 3–7 business days

Delivery times are estimates and may vary due to courier delays, customs, or external factors.

6. RETURNS AND REFUNDS

Customers have the right to request a return or refund in accordance with our Return & Refund Policy.

To be eligible:

  • Products must be unused
  • Products must be returned in original packaging
  • Requests must be made within the specified return period

7. WARRANTIES

We aim to provide high-quality products. However, all products are sold “as is” unless otherwise stated.

We do not guarantee that products will meet all personal expectations.

8. LIABILITY

Alino Smart is not responsible for:

  • Delivery delays caused by third parties
  • Incorrect shipping information provided by customers
  • Indirect or consequential damages resulting from product use

9. INTELLECTUAL PROPERTY

All content on this website (images, text, logos, design) belongs to Alino Smart and may not be used without permission.

10. PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

11. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Sale at any time. Continued use of the website means you accept any changes.

12. CONTACT INFORMATION

If you have any questions about these Terms of Sale, please contact us:

Alino Smart
📧 Email: contact@macdonaldsfrance.com
📞 Phone: +33 1 30 48 60 00
🏠 Address: 1 Rue Gustave Eiffel, 78280 Guyancourt, France