Shipping policy

Last updated: April 2026

At Alino Smart, we are committed to providing fast, reliable, and transparent delivery for all our customers.

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next working day.

If a product is out of stock, we will notify you by email with updated delivery details.

United Kingdom (Standard Shipping): 2–4 business days after dispatch

Total Delivery Time (Processing + Shipping): 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or high demand periods.

We offer FREE standard shipping within the United Kingdom.

Any future express or premium delivery options will be clearly displayed at checkout.

Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your shipment.

Please allow 24–48 hours for tracking updates after dispatch.

Please ensure your shipping address is accurate and complete when placing your order.

We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If a package is returned to us due to an address issue, we will contact you to arrange reshipment.

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery.

Include your order number and photos of the issue.
We will arrange a replacement or refund in accordance with our Return & Refund Policy.

We are based in France and currently ship primarily to customers in the United Kingdom.

If additional international shipping options become available, this policy will be updated.

We offer returns within 30 days of receiving your order.
For full details, please refer to our Return & Refund Policy.

For any shipping-related questions, please contact us:

Alino Smart
📧 Email: contact@macdonaldsfrance.com
📞 Phone: +33 1 30 48 60 00
🏠 Address: 1 Rue Gustave Eiffel, 78280 Guyancourt, France

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